These Terms govern your use of LULU, operated by Lululabs Inc. ("Company"). By using the service, you agree to these Terms.
Article 1
Purpose
These Terms set out the rights, obligations, and responsibilities of the Company and users in connection with the LULU app service ("Service").
Article 2
Nature of the service & medical disclaimer
Important
LULU is an observation and logging tool for baby sleep and feeding patterns. It is not a medical device and does not provide medical diagnosis, treatment, or advice. All information is for reference only. Always consult a qualified healthcare professional for medical decisions.
- Sleep and feeding guidance within the app is general reference information.
- Corrected-age guidance is not a medical prescription.
- If you have concerns about your baby's health, contact a healthcare provider immediately.
Article 3
Accounts
- You must be at least 14 years old to create an account.
- One email address may only be used for one account.
- You are responsible for keeping your account credentials secure.
- To delete your account, go to Settings > Delete account, or contact support@lululabs.ai.
Article 4
User responsibilities
- Comply with these Terms and applicable laws.
- Provide accurate information.
- Do not enter another person's personal data without authorization.
- Do not share your account credentials with others.
Article 5
Prohibited conduct
- Collecting, storing, or disclosing others' information without authorization
- Reverse-engineering, crawling, or scraping the Service
- Interfering with the normal operation of the Service
- Impersonating another person or entering false information
- Violating any applicable law or regulation
Violations may result in account restriction or termination without prior notice.
Article 6
Service changes & termination
We may modify or discontinue the Service. We will provide 30 days' notice via in-app announcement or email, except where circumstances beyond our control require immediate action.
Article 7
Limitation of liability
The Company is not liable for:
- Service outages due to force majeure or events beyond our control
- Damage caused by user error or misuse
- Outages caused by third-party services (Apple, Google, Supabase, etc.)
- Harm arising from using in-app information for medical decisions
Article 8
Updates to these terms
We may update these Terms. We will notify you at least 7 days in advance via in-app notice or email. For material changes, we will provide at least 30 days' notice. Continued use after the effective date constitutes acceptance.
Article 9
Governing law & disputes
These Terms are governed by the laws of the Republic of Korea. Disputes shall be resolved in the court with jurisdiction over the Company's registered address, unless mandatory local law requires otherwise.